f you are registered for Manage My Health, and you have any queries or concerns regarding the recent cyber breach below is a link that contains answers to the most frequently asked questions related to the breach

https://managemyhealth.co.nz/faqs-cyber-breach/

If your Manage My Health records have been compromised, you will be contacted directly by Manage My Health customer support

✈️ Planning an overseas trip?
Make sure you’re protected before you go!

We’re excited to announce that our Travel Vaccination Clinic is now available.
Our Clinical Pharmacist can provide expert advice and recommendations on the vaccines you may need for your destination — and they can be administered right here at the clinic.
$61 per consult or $51 for Community Service Card Holders
(This consult does not include the cost of the vaccinations)

✅ Personalised travel health advice
✅ Convenient appointments
✅ Peace of mind before you travel

📅 Book your appointment today — call us on 09 439 8079
Stay safe, travel smart! 🌍💉

We’re excited to let our patients know that we now offer virtual consultations with qualified GPs from around New Zealand!

Here’s how it works:

You come into the medical centre as usual

We have a dedicated private room set up with an iPad and Audio Equipment

A qualified NZ-based GP will connect with you via video to complete your consult

The process is smooth, secure, and convenient.

Our nurses and health care assistants are available to assist the GP if required during your consultation

The virtual consults are the same price as our regular face to face consults

This service helps us ensure you can still be seen by a doctor when appointments are limited, and reduces wait times for everyone.

Please call and speak to our reception team 09 439 8079 to book an appointment

HOW DO AI SCRIBES WORK ?
AI Scribes help capture medical information during your consultation. This allows your clinician to focus on you and your needs, while still maintaining comprehensive and accurate records of your care. These AI tools process information securely and confidentially, and your clinician reviews and verifies all outputs.

HOW IS MY DATA USED & PROTECTED?
Conversations are transcribed in real-time; no voice recordings are ever stored.

The notes your clinician reviews and saves are added to your secure Electronic Health Record, as is standard practice.

Some data is collected and stored securely on overseas cloud servers. This data is limited to what is necessary to provide services for you and your clinicians, or improve the AI tool.

Our approved AI Scribes are compliant with the Privacy Act 2020 and the New Zealand Information Privacy Principles, and adhere to the highest industry security standards to restrict the disclosure, retention, and use of your data and ensure it is always safeguarded.

Only your clinicians can access your medical information.

DO I HAVE TO GIVE CONSENT?
Your comfort and consent are important to us. You have the right to choose whether or not AI Scribes are used during your consultations. You can opt-out at any time by informing any staff member. This can either be for a specific conversation, or permanently (which will be noted on your medical record). You can also change your mind at any time.

The Dargaville Medical Centre has made the difficult decision that from Wednesday 28th August 2024 our fees for patients are going to be increased.

This has not been a decision that has been made lightly but is necessary to ensure we are able to continue to provide the service that we have been doing into the future.

Capitation is the government’s way of providing primary care with a predictable, set amount of money for each patient enrolled with them. In the last 19 out of 20 year’s capitation has failed to meet inflation, a problem that is continuing to occur this year.

Rural practices, like us, carry an additional financial burden by offering urgent and complex care services that would be provided by A&E in larger centers.

We have been told that to make up for this shortfall, we should increase our patient fees which you can find below. Dargaville Medical Centre joins the larger primary care community in feeling distressed by this decision at a time when many of our patients are already struggling with the cost of living increases.

We are still reviewing services that will be affected by price increases. These will be displayed on our website and in practice

We understand many patients are already struggling with the cost of living increases, please speak to one of our reception team about payment options that we have available

Dargaville Medical Centre will only be open Monday to Friday from 7.30am-5.30 pm and Saturdays from 9am-12pm.

We will no longer be open on Sundays and Public Holidays.

Where to access health care after hours

Outside of Dargaville Medical Centre opening hours continue to ring us on 09 439 8079 and you will be forwarded to Ka Ora Telecare service. You will be triaged by a team member and you will either be offered advice, offered a virtual consultation online or if you need face to face care they will forward you to the appropriate service

The nurse assessment is free and if a virtual appointment is needed with a GP you will be charged for this.

If you or someone else has a medical emergency – a serious or life-threatening condition – please call 111.

Due to our staffing shortages, and in order for us to be able to provide a good quality service to our enrolled population, we will only be enrolling patients who live within our boundaries:

North- Waipoua Forest

South- Pouto Point- To the end of peninsular

West- Coast line

East- Tangiteroria & To Ford Rd in Paparoa

You will need to confirm your place of residence and this may require 2 documents- e.g. phone, power, insurance, bill.

This only applies to new enrolments. For patients currently enrolled with Dargaville Medical Centre who live outside the area you can still remain registered with us, but you will need to commit to engaging with our services face to face at least annually (this may need to be more frequently based on your medical needs)

From Monday 23rd May 2022
Prescriptions requested on weekend on Public Holidays will cost $35

These clinics are for emergencies only

Our standard turn around time for prescription requests is 48 hours. Please contact us during business hours Monday - Friday to organise your prescription

We aim to have our Dr Triage service return your call within 1 hour. However some days can have wait times of up to 2 or 3 Hours. Please provide our staff with as much information about why you need to speak to the Dr. This will ensure patients with a higher need a prioritised accordingly

😷 Masks are encouraged but not compulsory, we will still offer everyone masks on arrival.

😷Patients who have no respiratory symptoms don’t need to wear a mask

😷Patients who have respiratory symptoms will be asked to wait in a designated waiting area

😷All patients will be screened for respiratory symptoms at reception, even those with booked patients.

Our GP’s are often booked 3-4 weeks in advance. Please plan ahead, especially if you have a preferred Doctor. Many patients find it helpful to lock in their next appointment time as soon as they have seen their Dr

Recent changes in health funding has led to a change in our Skin Cancer Clinic:

* Free skin clinic appointments will no longer be available.
* New skin clinic appointments can only be made through your GP
* A standard skin clinic consultation will now be $40

Please understand that we aim to provide the best service that we can to ALL our enrolled patients, with the limited resources that we have. It is essential that we use a priority system- those with the greatest need will get preference.